You can return any unwanted product within 30 days of receipt.
We only accept unworn returns in a resaleable condition with the complete original packaging unless the goods are faulty. We reserve the right to refuse a return if it is obvious that it has been worn.
The postage costs associated with returning a product are the customer’s responsibility. We cannot be held responsible for any returns lost in transit therefore it is recommended to keep proof of postage.
Refunds will be made within 30 days to the credit or debit card used for the original transaction.
You will be refunded the amount you paid for your goods excluding delivery charge unless you cancelled your order or your item was faulty.
If you wish to try another size, colour or style please circle 'Exchange' on your returns form next to the item you are returning.
Exchanges may take up to 10 working days. Exchanges are sent via free delivery. Subsequent exchanges in a single order are charged at £5.00 per delivery.
Please enclose the completed returns slip you received with your order and all original packaging with your return.
All returns should be sent to:
Ghetz Limited (AnatomicShoes.com) Returns Department Unit H Bury Close Higham Ferrers Rushden NN10 8BE United Kingdom
The above does not affect your statutory rights.
If you require further information regarding returns please contact us.