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Terms and Conditions

Anatomicshoes.com products and services are made available to you subject to the terms and conditions of sale set out below. By placing an order on anatomicshoes.comyou are agreeing to accept these terms and conditions.

Please read our terms and conditions below and make sure you check them regularly as we may make changes to our policies or services. Following a change in the terms and conditions your continued use of anatomicshoes.comwill constitute your agreeing to the modified terms and conditions. If you do not agree to any changes please stop using anatomicshoes.com

If you have any questions or comments about our terms and conditions or our website in general please do not hesitate to contact us.

If you have any complaint regarding our products and services you should address it in writing to our Head Office at:

Anatomic Shoes Head OfficeUnit 1, Stadium Industrial Estate, Cradock Road, Bedfordshire, Luton, LU4 0JF, United KingdomPlease do not send your returns to this address; go to Delivery & Returns to view our returns address.

Prices

Prices shown on our website are inclusive of VAT and exclusive of delivery charges. Every care is taken to display the correct prices on our website however we are unable to confirm the price of an item until your order is accepted by us (please see our Order Acceptancepolicy - below).

Pricing is subject to change without notice.

Prices shown on our website are in pounds sterling and are inclusive of VAT.

Competitions

The competitions that we run online through anatomicshoes.com are subject to the following rules (unless otherwise specified):

  1. Competitions are open to participants aged 18 and over only.
  2. Entry into the competitions are on acceptance of these Terms and Conditions.
  3. When entering the competitions, you will receive one (1) entry into the competition. One person may only receive one (1) entry into the competition any further entries will be disregarded
  4. Prizes are not transferable. No cash alternative will be offered
  5. Winners will be selected at random and will be notified within 5 days of the closing date of the competition by email, using the details entered on the survey form. If the selected winner cannot be contacted, or does not respond within five (5) days, such potential winner shall forfeit any and all rights to the prize and an alternate potential winner will be selected.
  6. When submitting your competition entry, you will be required to give us your first name, last name & email address. We will use this information to operate this competition (including checking your eligibility to enter it), but for no other purposes. We will not keep this information for longer than is necessary for the operation of the competition.
  7. Anatomic Shoes takes no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason.
  8.  Proof of delivery of the entry is not proof of receipt.
  9. Anatomic Shoes will only accept legitimate email addresses.
  10. The Competition is not open to employees of Anatomic Shoes, their family members or anyone else connected with the competition.
  11. Entry into the Competition is acceptance of these Terms and Conditions.
  12. Entries received after the specified closing date will not be entered into the running.
  13. Anatomic Shoes accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Competition or accepting the prize.
  14. The Promotion will be governed by English law.

LEGAL STATEMENT ON RETURNS

You can return any unwanted product within 30 days of receipt. We only accept returns which are unworn and in a resaleable condition with the complete original packaging, unless the items are faulty. We reserve the right to refuse a return if it is obvious that it has been worn.

The postage costs associated with returning a product are the customer’s responsibility. We cannot be held responsible for any returns lost in transit therefore it is recommended to keep proof of postage.

Refunds will be made within 30 days to the credit or debit card used for the original transaction. Exchanges may take up to 10 working days.

Anatomicshoes.com will send you your first exchange via free delivery.

This does not affect your statutory rights.

LEGAL

You are responsible for the following:

  • The privacy of your account and password and for prevention of unauthorised access to your account;
  • All activities that occur under your account or password; and
  • Maintenance of the confidentiality of your password.

You must inform us immediately if you discover or have reason to believe that your password is no longer secure or if it is being applied, or at risk of being applied, in an unauthorised manner.

The agreement between us is concluded in England and it is governed by and interpreted in accordance with English law and subject to the jurisdiction of English courts. These terms and conditions together with any policies posted on our website set out the whole of the agreement between us. Nothing said by a person or on our behalf should be understood as a variation of these terms and conditions.

No term of this agreement shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.

WEBSITE CONTENT

Although every care has been taken to display colours and describe items accurately we cannot guarantee that descriptions, colours or any other content is accurate, error-free or complete.

We make every effort to ensure all prices, descriptions and details listed on the website are correct at the time when the information is placed in the system however we are unable to confirm the price of an item until your order is accepted by us (please see our

Order Acceptancepolicy)

INTELLECTUAL PROPERTY

Copyright, trademarks and all intellectual property rights in all material posted on this website belong to Anatomic Limited and is protected by English and international copyright, authors' rights and database right laws. You may not extract and/or re-utilise parts of the contents of the website without Anatomic Limited’s express written consent. It is prohibited to reproduce, modify, copy, transmit or redistribute any of the content described above and may result in civil and criminal penalties.

“AnatomicShoes.com”, “Anatomic”, “Anatomic & Co.” or “Anatomic Prime “and other marks indicated on our website are trademarks or registered trademarks of Anatomic Limited in England, the European Union and/or other jurisdictions. Anatomic Limited’s graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Anatomic Limited and may not be used in connection with any product or service that is not the property of Anatomic Limited, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Anatomic Limited.

REGISTERED OFFICE

Anatomic Limited (Anatomic Shoes)

4th Floor – 7/10 Chandos Street  
Cavendish Square
London
W1G 9DQ
United Kingdom

Registered Number: 11427972 VAT number: GB298690631

Please do not send your returns to this address; go to Delivery & Returns to view our returns address.

Sizing

'A well-stitched model will be an excellent fit for
the foot and long-lasting.'

ENSURING THE PERFECT FIT

If you’re about to purchase your first pair of Anatomic & Co. shoes, we recommend you select your normal sizing but if you are in-between sizes, order the smaller size.

Use our international sizing chart to convert your shoe size between UK, European and US sizing. Our men's shoes and boots come in European sizes with most styles in sizes 40 to 46 and others in 39 to 50.

EU SIZES
39
40
41
42
43
44
45
46
47
48
49
50
UK SIZES
6
6.5
7
8
9
10
10.5
11
12
13
14
15
US SIZES
7
7.5
8
9
10
10.5
11
12
13
14
15
16
OUR FITTING
UK FITTING
SLIM FIT
E
MEDIUM FIT
F+
WIDE FIT
G+
EXTRA WIDE FIT
H+

Please note that conversion tables are always only approximate.