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Corona Virus: Customer Information

To the Anatomic community:

Your safety and health is our primary focus right now. Guided by the World Health Organisation (WHO), Anatomic is implementing precautionary measures across the business to mitigate the risk of virus transmission.

The fight against COVID-19 remains a collective responsibility. We advise all customers to also follow the personal hygiene guidelines as set out by the WHO and the National Department of Health. Recent events have made it more obvious than ever that we must all pull together and act responsibly if we are to navigate the coming weeks and months effectively and help contain the spread of the virus.

 

ONLINE STORE REMAINS OPEN

Our overriding priority is the safety and wellbeing of both our teams and our valued customers. We are very fortunate to be able to continue to run our online store as per usual. If you have any questions or queries with regards to the online store, our Customer Service team is on hand to answer and assist you.

 

ENHANCED HYGEINE PRACTICES

We have implemented strict internal hygiene policies across our business such as widespread access to hand sanitiser and increased frequency of cleaning of all work spaces. All products that are handled by our team are done so with care and all our employees are encouraged to wash their hands regularly and thoroughly before handling any product or parcel.

 

DELIVERY & EXTENDED RETURNS

We will also continue to offer to-your-door delivery to help with social-distancing. Please be advised, whilst we are doing what we can to minimise any disruption, deliveries may experience delays as we see an increase in demand with courier services.

Our returns policy will remain as 30 Days as our delivery service has not been effected to serve the convenience of our customers.

If you are currently social distancing, in self-isolation, or just reacting to these unprecedented conditions by making changes, you’re certainly not alone and are doing the right thing. We would like to thank you for your ongoing support and wish everyone well during this difficult time.

Our message to you and your loved ones is that you are #ingoodcompany #comfortawaits

The Anatomicshoes Team

Sizing

'A well-stitched model will be an excellent fit for
the foot and long-lasting.'

ENSURING THE PERFECT FIT

If you’re about to purchase your first pair of Anatomic & Co. shoes, we recommend you select your normal sizing but if you are in-between sizes, order the smaller size.

Use our international sizing chart to convert your shoe size between UK, European and US sizing. Our men's shoes and boots come in European sizes with most styles in sizes 40 to 46 and others in 39 to 50.

EU SIZES
39
40
41
42
43
44
45
46
47
48
49
50
UK SIZES
6
6.5
7
8
9
10
10.5
11
12
13
14
15
US SIZES
7
7.5
8
9
10
10.5
11
12
13
14
15
16
OUR FITTING
UK FITTING
SLIM FIT
E
MEDIUM FIT
F+
WIDE FIT
G+
EXTRA WIDE FIT
H+

Please note that conversion tables are always only approximate.