We know that you can’t wait to be wearing your new pair of Anatomic shoes or boots, so we make sure they get to you quickly.
 

SALE TIMES:

 
Due to the high volume of orders on these days, your shipment may not arrive within 48 hours after your purchase so we estimate a delivery time of 7-10 working days. We know it may be frustrating to wait, but your new pair of shoes will be with you shortly. Thank you for your support.
 

FESTIVE PERIOD:

 
To secure your Anatomic shoes or boots before Christmas, please be aware the cut off time for 48 hours delivery will be 3 days before Christmas. Orders placed between 23rd December 2021 to 4th January 2022, could take up to 7-10 working days to be delivered. We know it may be frustrating to wait, but your new pair of shoes will be with you shortly. Thank you for your support.
 

DELIVERY TO THE UNITED KINGDOM:

 
• Orders are delivered within 48 hours (if ordered before 2pm).
• Orders Placed from Northern Ireland, Scottish Island / Highlands, Scilly Island and Channel Islands are delivered in 2 days with an additional cost.
• Orders over £110 are shipped free of delivery charges for England, Wales and Scotland; Orders under £110 cost £5.95 in the UK.
 
Delivery is excluded on weekends & UK Public Holidays. (Please note that we are unable to deliver to PO Boxes).
 

TRACKING NUMBER

 
You will receive your tracking number after your parcel has been dispatched. We use several different courier companies; To ensure you receive tracking information, please pay attention when providing your contact details at the checkout.
Providing us with SMS or E-MAIL means you will receive delivery updates for your order.
 

ADDITIONAL INFORMATION:

 
• All deliveries will need to be signed for. However, if any instructions are added to the delivery note it removes the driver's obligation to obtain a signature. In that case, it will be your responsibility where the parcel has been delivered.
• If you're not available for the delivery of your parcel and you have not left any instructions, our courier will leave a delivery card advising how to arrange collection or re-delivery of your parcel (this can vary between different couriers).
• We will try to deliver the order three times, then the shoes will be allocated at the closest collection point.
• All goods are subject to availability.
• We normally despatch your order the same day if you place it before 2 PM, however, we do not guarantee the same day despatch.
• We will send you an email to confirm despatch of your order.
 
If your order is delivered to you and it is damaged, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within seven working days of receipt.
 
If we receive no such notification the customer will be deemed to have accepted the items as satisfactory. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the appointed carrier.
 
Orders over £50 are shipped with free delivery depending on location
 
 

INTERNATIONAL DELIVERY

 
For International delivery details, please click here
 

ADDITIONAL INFORMATION:

 
• All our international deliveries are tracked and require a signature, the service we use is UPS and it should reach you in 3 to 7 workings days.
• All goods are subject to availability.
• We normally despatch your order within 48 hours if you place it before 2 PM, however, this may differ on festive periods or sale times.
• We will not despatch orders on weekends and UK Bank Holidays.
• We will send you an email to confirm despatch of your order.

 

TRACKING NUMBER:

 
You will receive your tracking number after your parcel has been dispatched. To ensure you receive tracking information, please pay attention when providing your contact details at the checkout.
Providing us with SMS or E-MAIL means you will receive delivery updates for your order.
 
If your order is delivered to you and it is damaged, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within seven working days of receipt.
 
If we receive no such notification the customer will be deemed to have accepted the items as satisfactory. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the appointed carrier.

 

IMPORT DUTIES AND TAXES

 
If your order is delivered outside the European Union you may be liable to import duties from customs. You will be responsible for paying all import duties and local taxes upon receipt of your order. We have no control over these charges, please contact your local customs office for further information.
 
Please note that all orders delivered outside the UK and the European Union may be subject to import duties and taxes. These are imposed by the importing country at the time the shipment arrives to your country. We have no control over these charges, please contact your local customs office for further information.
 
All applicable duties, fees and any additional charges for customs clearance are the customer's responsibility.

Comfort Awaits

Comfort has and always will be at the heart of Anatomic Shoes. All our shoes are meticulously handcrafted by professionals who have a passion for the art of shoemaking.